Direct guest feedback
Collect impressions while the visit is still fresh and relevant.
Rate the Waiter + Review Management
The service gives hospitality businesses a modern way to collect, record and manage Google and Tripadvisor reviews. It also lets guests rate waiters, helping you manage your team and award bonuses and rewards. We offer custom plaques or QR codes for your venue. You can place them on tables, or waiters can show them to guests after serving them and taking payment.
Three short steps from visit to feedback
The process is familiar to guests, quick and does not disrupt their experience at the venue.
1.Tap your phone. Open the service.
Guests tap their phone or scan a QR code to open the rating form.
2.Rate the service
Guests rate the service using a short form.
3.Review guest feedback
Your team reviews guest ratings and feedback.
Less guessing, a clearer view of service quality
Simple ratings help hospitality teams recognise what guests value and where there is room for improvement.
Team quality signals
Recognize strong service and spot recurring issues more easily.
No guest app
The rating form opens in the browser on the guest’s own phone.
Adapted to the venue
Questions and the feedback flow can follow the needs of the venue.
We make plaques to your specifications
Order NFC and QR tags tailored to your venue. Send us your design, or let us create it for you. We take it from an idea to a finished physical product on your tables!
Request custom plaques or order samples
Sample designs for inspiration. Your tags are made to your agreed specifications.
One plaque. EVERYTHING FOR YOUR VENUE.
Connect the services that make sense for your venue and make every action easier for your guests. Explore our services below:
The service includes the Call the Waiter app, which lets guests at your venue call a waiter to their table when they want to pay, place an order or request something else. It speeds up operations and helps waiters and serving staff work faster and more efficiently. The service can be upgraded with mobile payments and ordering directly through the app.
Rate the Waiter + Review Management
The service gives hospitality businesses a modern way to collect, record and manage Google and Tripadvisor reviews. It also lets guests rate waiters, helping you manage your team and award bonuses and rewards. We offer custom plaques or QR codes for your venue. You can place them on tables, or waiters can show them to guests after serving them and taking payment.
Online payments
Let guests pay the bill on their phone, directly from their table. We agree on the available payment methods and connections to other services to suit your venue’s needs.
The service includes a digital menu with photos, descriptions and prices of food and drinks, accessible to guests on their phones via an NFC plaque or QR code. You can manage your menu, prices and appearance through the dashboard, without reprinting menus. XML price list archiving is included in the digital menu price. From 17 November 2026, retailers and service providers with websites are subject to the requirement to publish machine-readable price lists in XML or CSV format and keep them available for 30 days after publication or each change.
Loyalty app
Bring together benefits for regular guests in a loyalty app tailored to your venue. We agree on the rewards with you, and the app is available for iOS, Android and the web.
Need something else?
Get in touch and let’s arrange a meeting.
Service pricing
Monthly or seasonal service, with our plaques or ones custom-made for you. We will tailor the service to your business.
Rate the Waiter + Review Management
The service gives hospitality businesses a modern way to collect, record and manage Google and Tripadvisor reviews. It also lets guests rate waiters, helping you manage your team and award bonuses and rewards. We offer custom plaques or QR codes for your venue. You can place them on tables, or waiters can show them to guests after serving them and taking payment.
29.99€/month per venue
- Faster, more efficient collection and management of Google and Tripadvisor reviews
- Waiter ratings to monitor service quality and reward staff
- View ratings and feedback in the dashboard and track performance
- 8 out of 10 of our clients see an increase in their average Google or Tripadvisor rating
- Custom plaques or QR codes for your venue (see below)
- Access via a plaque, a QR code shown by the waiter, or both
- On-site installation in Istria and Primorje-Gorski Kotar counties
7.99 € / plaque, one-time
Total for 1 plaque7.99 €
The plaque uses modern NTAG213 NFC technology. Our standard plaque has no QR code and works exclusively via its NFC tag. If you would like QR codes on custom plaques, we can add them free of charge.For personalized plaques, the minimum order is 50 pieces.
Frequently asked questions
Rate the Waiter + Review Management